UZEL Elite Driver Privacy Policy

This Policy explains what personal data we collect from drivers (“Drivers,” “Chauffeurs,” “you”), how we use it, how we share it, and what rights you have regarding your information. It applies to all use of the UZEL Driver App and all related UZEL Driver Tools. 1. Scope UZEL acts as a digital marketplace connecting Riders with licensed Transportation Service Providers (LSPs). UZEL does not employ Drivers; all transportation is performed through independent contractors or partner operators. This Policy applies to all Drivers using the UZEL Driver Tools. 2. Controller Name & Contact Information UZEL Tech Group LLC 31-00 47th Ave, 3100 #316 Long Island City, NY 11101 United States Email: nycuzellimo@gmail.com Phone: +1 (718) 915-6063 3. Data Protection Contact UZEL Data Protection Office Email: nycuzellimo@gmail.com 4. Data Security UZEL uses industry-standard security including: - AWS Lambda isolated compute - Encrypted PostgreSQL databases (AWS RDS) - VPC private networking + security groups - TLS 1.2+ encrypted communication - Encrypted driver documents - Access control and audit logging Email is not fully secure; encrypted communication is available upon request. 5. Application & Onboarding During onboarding, UZEL may receive and process: - Name, address, contact details - Driver’s license, TLC license, or permits - Eligibility documents - Background checks (when permitted) - Driving history - Profile photo - Vehicle & insurance documents Used for: - Eligibility verification - Safety compliance - Identity verification providers & Stripe payouts Retention: 1–3 years if onboarding fails, unless laws require longer. 6. Driver Data We Process Identity & Contact Data - Name, phone, email - Photo, vehicle details - Licenses & permits Operational & Ride Data - Pickup & drop-off data - Route, distance, timestamps - Rider coordination information - Service requests, cancellations, no-shows - Pet / service animal documentation Financial & Payment Data - Taxpayer identification (if needed) - Stripe Driver ID & payout history - Banking info (handled by Stripe) Device & Technical Data - Device model, OS version - App version, crash data - IP address, session logs Communication Data - In-app chat - SMS logs - Email and support tickets 7. Automated Decision-Making UZEL may use automated systems for: - Identity verification - Fraud detection - GPS consistency checks - Ride allocation optimization You may request manual review of automated decisions. 8. GPS Tracking & Location Data Location tracking begins when you mark "On the way" or 60 minutes before pickup, and ends when “Finish Ride” is tapped. Used for: - Navigation & route optimization - ETA accuracy - Fraud prevention - Safety and dispute resolution Location data is stored securely for up to 2 years, then anonymized. 9. Rider Ratings Riders may submit ratings that become part of your driver profile and are shared with your LSP, but not with other Drivers. 10. Communication with UZEL UZEL may store communication logs for: - Support case resolution - Fraud and safety detection - Quality assurance 11. Sharing of Driver Data Data may be shared with: - Passengers (name, photo, vehicle info) - Partner LSPs - Stripe (payouts) - Google APIs (navigation) - Insurance or law enforcement when required - AWS hosting & communication providers 12. Data Subject Rights You have rights to access, correct, erase, restrict, object, and request copies of your data. Email: nycuzellimo@gmail.com 13. Data Retention - Ride records: 5–7 years - GPS data: up to 2 years - Identity documents: per legal rules - Communication logs: 1–3 years - Payout records: up to 7 years 14. Updates to This Policy UZEL may update this Policy periodically. Continued use constitutes acceptance. For questions about this Driver Privacy Policy, contact: nycuzellimo@gmail.com