UZEL Elite Limousine – Privacy Policy

UZEL Elite Limousine – Privacy Policy Issued by UZEL Tech Group LLC Last Updated: December 10, 2025 1. Scope We, UZEL Tech Group LLC (“UZEL Elite Limousine”, “UZEL”, “we”, “us”, or “our”), take the protection of your personal data seriously and handle your information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). This Privacy Policy informs you—as a visitor of the UZEL websites, as a user or customer of the UZEL online platform, or as a requester of transportation services—what personal data is processed by UZEL and for what purposes. This Policy also applies to UZEL booking forms, UZEL online tools (hosted via AWS Amplify), and any other digital or communication services offered by UZEL (collectively, “UZEL Services”). UZEL Services are not intended for minors under the age of 18. Information for professional drivers and chauffeurs is provided separately in the “Driver Privacy Notice.” 2. Name and Contact Information of the Controller UZEL Tech Group LLC 31-00 47th Ave, 3100 #316 Long Island City, NY 11101 United States Email: nycuzellimo@gmail.com Phone: +1 (718) 915-6063 Further legal details, including corporate information, can be found in our Legal Notice. 3. Contact Information for Data Protection Matters UZEL Data Protection Office Email: nycuzellimo@gmail.com You may contact us at any time regarding privacy concerns, access requests, corrections, deletion requests, or objections. All inquiries are handled confidentially. 4. Data Security UZEL uses state-of-the-art technical and organizational measures to safeguard your personal data. Our infrastructure operates on Amazon Web Services (AWS), including: - AWS Lambda (processing) - AWS API Gateway (request routing) - AWS RDS PostgreSQL (database storage) - AWS Amplify (frontend hosting) - AWS VPC and Security Groups (network protection) - TLS/HTTPS encryption for all communications We consider the state of technology, implementation costs, processing scope, and risks to your rights and freedoms. Important: Email communication is not fully secure. For sensitive matters, we recommend encrypted channels or written communication. 5. Provision of the Website When visiting the UZEL website without registering or booking, your browser automatically transmits “surf data,” including: - IP address - Browser type and version - Device type and operating system - Date and time of access - Pages viewed - Time spent - Referring URL - Error logs - Connection data This information is stored in AWS server log files. UZEL uses surf data for: - Establishing an internet connection - Ensuring website functionality - Detecting and correcting technical issues - Preventing fraud and cyberattacks - Analytics and continuous improvement Surf data is not shared with third parties unless technically necessary or legally required. Legal bases: - Art. 6(1)(f) GDPR (legitimate interest) - Art. 6(1)(b) GDPR (performance of contract) - Art. 6(1)(a) GDPR (consent—if analytics enabled) 6. Cookies, Pixels, and Similar Technologies When using UZEL Services, cookies or similar technologies may be stored on your device. 6.1 Necessary Cookies Used for: - Booking functionality - Session handling - Security and fraud prevention - Remembering preferences - Payment status tracking 6.2 Analytics Cookies (with consent) Used for: - Measuring website usage - Improving UZEL services - Identifying technical issues - Enhancing user experience 6.3 Google Technologies - Google Places API (address autocomplete) - Google Distance Matrix API (distance/time estimates) Google may process these queries according to its own privacy policy. Your Choices You may revoke cookie consent at any time via browser settings or consent tools. Legal basis: - Art. 6(1)(a) GDPR – consent - Art. 6(1)(f) GDPR – legitimate interest